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000-926 V2.57

000-926 V2.57

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000-926 Publisher's Description

Test 000-926 exam dumps Related certifications:

* IBM Certified Deployment Professional - Maximo V6 ITSM

Section 1 - Business Assessment

Evaluate client business processes in relation to Maximo 6 ITSM functionality to identify design requirements.

1. Recognize Maximo 6 ITSM features and functionality as they are applied.

With emphasis on performing the following:
1. Asset Management
2. Work Management
3. Inventory Management
4. Purchasing and Contracts
5. Service Management
6. Infrastructure
7. How system setup is managed
8. How asset discovery is managed
9. How reconciliation is performed
10. How tickets are managed
11. How problems and solutions managed
12. How changes and releases are managed
13. How workflow, escalations and start centers can be used to support business processes

2. Identify and document gaps between Maximo 6 ITSM product functionality and client requirements.

With emphasis on performing the following:
1. Functionality that can be delivered within the base product
2. Functionality that can be delivered using Maximo configuration tools
3. Functionality that requires extending Maximo source code

Section 2 - Design Solution

Evaluate client situation using business assessment output and process flow design to provide a solution in a design document.

1. Identify problem resolution for client.

With emphasis on performing the following:
1. Integration points
2. Navigation
3. Report specification
4. Application
5. Self service applications, including email listener
6. Workflow
7. SLAs
8. Security
9. Database
10. Organize assets

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